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We stand by our 30-day money back guarantee. What we promise is an unconditional refund. Maybe you don't need WhaleDown anymore, but it's always worth trusting.

All you need to do is contact our staff and provide your order ID or the E-mail address you used to make the purchase.

We would appreciate it if you could provide any more information. For example,

  • WhaleDown can't detect videos from certain websites.
  • WhaleDown can't download or decrypt videos from certain websites.
  • Some other downloadable software performed better than WhaleDown.